🔄 Returns & Exchanges Policy

Thank you for supporting our handmade business. Because each item is made to order, please review our policy carefully.

🛍️ Returns

Due to the handmade and personal nature of our products, all sales are final.

We do not accept returns for:

• Change of mind

• Incorrect item ordered

• Minor variations in color or design (due to handmade process)

Please read product descriptions carefully before purchasing.

🔁 Exchanges

We do not offer exchanges at this time.

If you receive the wrong item, please contact us within 24 hours of delivery, and we will gladly make it right.

📦 Damaged or Lost Packages

If your order arrives damaged:

• Contact us within 24 hours of delivery

• Provide clear photos of the damaged item and packaging

• Include your order number

We will assist you in filing a claim with USPS or UPS and determine the best solution (replacement or store credit).

Please note:

Once a package is handed to the carrier, we are not responsible for shipping delays or lost packages, but we will gladly help guide you through the claim process.

🚫 Non-Returnable Items

The following items are non-refundable:

• Handmade soaps

• Body oils

• Candles & wax melts

• Custom or personalized items

• Items marked “Final Sale”

✉️ Questions?

For return-related questions, please contact us at:

📧 [email protected]

Please include your order number in all communications.